Omnichannel Digital Banking
Deliver a delightful and modern customer experience across all of your digital channels and create a deeper and more personalised engagement.
mFino Omnichannel Banking Solution enables banks to connect their existing siloed channels and deliver a modern cross-channel user experience. Integrating the disparate channels and data sources allows the service providers gain insights and actionable analytics. Hence ensure Improved customer satisfaction, loyalty and lifetime value resulting from a smoother, more personalized experience at all customer touch points.
Truly Omnichannel
Connect and integrate all digital and physical channels including web, mobile, wearables, IVR, ATMs and branches
Delightful User Experience
Seamless user experience with cross-channel handsoff for transactions and originations
Analytics Rich
Leverage data collected from all channels, both transactional and CRM systems for holistic 360° customer views and real-time insights to power personalized banking
Seamless Integration
Plug and play additional mFino or 3rd party modules while staying in control of the customer experience.