Agent Assisted Commerce

Emerging distribution networks and e-commerce ecosystems like Agent Assisted e-commerce channel can address concerns of e-commerce namely, access to internet (retailer performing transaction on behalf of consumers), all kinds of payment instruments including cash (simple and convenient), delivery and logistics (Agent as a focal point ensures quick transaction facilitation and hassle free delivery via ‘Click and Collect’ as well as COD) and customer support (by an Agent who creates confidence and trust). mFino platform serves as a technology partner and enables easy implementation of the business model by playing instrumental role in – catalogue management, order management, inventory management, order return and replacement.